Question

⦁ INSTRUCTIONS: Complete the conversation with the complaints in the box.
Receptionist: “Good morning, welcome to Manhattan Medical Center. How can I help you?”
Patient: “Good morning. ____________________________. I was here yesterday at 8:00 for an appointment and the doctor didn’t get here on time!”
Receptionist: “I am sorry to hear that. Can you tell me the name of the doctor please?”
Patient: “I ________________ his name but he is a Gynecologist.”
Receptionist: “Is he Dr. Chang?”
Patient: “Oh yeah, I remember now. Dr. Chang. He arrived at 9:00 am and he was also _______________ during the appointment!”
Receptionist: “I am so sorry. A complaint will be filed. Thank you!”

Answer 1

Respuesta:

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Answer 2

Respuesta:

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