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Speed is one of the advantages of communication technology because messages are sent fast and instantaneous responses received.
ICT has also automated business and communication ventures because it is available 24 hours a day and 7 days a week
Despite the hefty benefits that ICT provides, it has its downside. One major disadvantage is the loss of personal contact while communicating. People cannot read body language, facial expressions, and vocal notation. Personal contact is essential in reinforcing the message, and learning about the other person through face-to-face communication.
Eroding personal contact while communicating. Personal contact is an essential part of communication
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