Question

five ideas that you can recall about the demonstrate of non-verbal communication actively and and appropriately or practice of good costumer service skills​

Answer 1

Respuesta:

Non-verbal message functions

General characteristics of non-verbal communication:

Typologies of non-verbal communication

Paralinguist

Proxemic

Kinesic or Kinesis

Keys to Effective Non-verbal Communication

1. Make the smile part of the regular repertoire.

2. Show expressiveness but not overreact.

3. Use open gestures.

4. Use gestures that accompany the speech and facilitate understanding.

5. Avoid gestural tics that are sometimes caused by nervousness.

6. Support the conversation with the movement of the head.

7. Check eye contact.

8. Control body posture in conversations sitting at a table.

9. For a standing position.

10. Control the distance with the interlocutor.

11. Use the mirror technique