Redacta en inglés un diálogo de interacción prestador de servicios-cliente que incluya lo siguiente: • Voz pasiva. • Secuenciadores lingüísticos. • Léxico relacionado con conductas y procedimientos. • Fases de atención al usuario. • Oferta de servicio específico.
Respuestas
Service provider-customer interaction dialogue.
Internet company.
-Service provider: Good morning. How can we help you?
-Client: Good morning. I have no internet service since yesterday, I would like to know the reason for the failure.
-Service provider: We need you to verify that all the connections are correctly connected as stated in the instruction manual.
-Client: I already connected all the cables as the instruction manual says but I still don't have internet service.
-Service provider: In that case we will assign a technician to come to your residence to verify and solve the problem.
-Client: Okay. What day can come?
-Service provider: Tomorrow at 9 in the morning the technician is at your home.
-Customer: Perfect, I'll be waiting.
-Service provider: Very well, we are at your service.
-Customer: Thank you.