Respuestas
Continuous present conversation: Customer service.
-Operator: Good afternoon, my name is Carlos. How can I help you?
-Veronica: Hi Carlos, I'm presenting a problem with the internet service.
-Operator: Since what day are you presenting the problem?
-Veronica: The internet is failing since yesterday.
-Operator: I need the user number and your personal data.
-Veronica: I can't give you that information because I'm a minor.
-Operator: Who am I talking to?
-Veronica: You are talking with the daughter of the owner of the line.
-Operator: Could you contact me with an adult please?
-Marta: Hello, you are talking with the owner of the line.
-Operator: A pleasure, my name is Carlos, I need the user number and your personal data to help with the problem.
-Marta: I am happy to give you all the information you need.
The present continuous consists in describing actions that are happening at the moment.