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Patient: Good morning
Nurse: Hello good morning, what can I do for you?
Patient: Well, I need to complain about the service in this hospital, i've been calling since yesterday night and nobody has been answer me
Nurse: I'm so sorry, we had aproblem with the guy that used to answer the cellphone, he quit yesterday and we have'nt found someone yet.
Patient: I understand that, but you can't permmit all of that, most of those calls are very important
Nurse: You are right, we will solve that as soon as possible
Patient: thanks.
@Danielasurth
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